Specializing in:
- Business Operations
- Process Optimization
- Workshop Facilitation
- Equity, Diversity & Inclusion Programs
Meaningful partnerships lead to meaningful and impactful change, and that is what my consulting firm can promise you . At its core, my approach to services is customer-centred, and personifies collaboration, inclusion, and engagement. Your business goals are my goals – together we will optimize your business potential.
My boutique consulting firm is here to help all businesses (large and small) benefit from customized intentional business analysis, planning and engagement. Whether it is to create a strategic operating plan; improve a program or process; or analyze your company’s current state to best leverage potential for growth and success – I believe that I can offer you a value-added service that will deliver transformational outcomes. Partner with me to not only grow your business, but also to ensure that the bedrocks of sound equity, diversity, and inclusion (EDI) principles are at the core of your company’s growth. Research repeatedly shows that organizations who take a proactive EDI approach to strategic planning, development and implementation have a competitive edge over those that do not. As an Asian female leader navigating the business world, I can also attest to the power of a diverse and inclusive team climate in achieving high employee engagement, retention of talent, diversity of thought, and increased innovative thinking. Together, we can achieve this climate of belonging, inclusion and high performance for your company.
When you couple my passion for EDI best practices with my over 20 years of business operations, strategic planning, process management, and project delivery experience in the healthcare, technology, corporate and entrepreneurial sectors, you will find a fully committed consultant who wants to see your business succeed just as much as you do. Through my consultative services, I can promise you high-impact business development – while having fun and experiencing authenticity, joy, kindness, and honesty throughout the process. My expertise in operationalizing processes that are not only scalable and sustainable, but that are also human-centered, inclusive, and diverse in their design will help your organization bridge the gap between strategic planning and successful program implementation.
I welcome the opportunity to partner with you to drive continuous improvement, organizational progress, and compassionate change management as your company matures and grows. Together, we can build products, programs, and processes that leave a legacy to not only your company and its teams, but also to the customers you serve.
Tell me about your business journey. Together, let's walk through a discovery process about your business, and the passion that drives your goals and aspirations. Success does not look the same for everyone, and neither should your consultation services. Listening to your story ensures that a customized consultation plan is developed and tailored to your priorities and stage of business development.
Through the use of highly-effective facilitation and business improvement tools derived from best practices, your recommended consultation plan will be designed to help you:
A highly skilled and accomplished leader with over 20 years of experience in business operations, strategic planning, process optimization, program management, business analysis and project management. I have worked in a variety of industries including the healthcare, school health, technology, corporate and entrepreneurial sectors. Known for master workshop facilitation skills that are not only engaging but are also fun and results-driven. I have proven skills in the application of LEAN/Six Sigma, design thinking, customer journey mapping, business analysis, and continuous improvement methodology for digital and business transformation projects. My practice centers around my 'Five I's of Business Success' - Ideate, Innovate, Include, Implement & Improve. Let me show you how we can apply these pillars of success to growing your business.
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